Privacy Policy

Effective Date: January 16, 2026

InsideOut Connections ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect only the information necessary to provide our directory listing services.

A. Information You Provide

• Full name of the person submitting the request

• Email address

• Payment information (processed securely through a third-party payment processor; we do not store payment details)

• Inmate information for directory listings, including:

  • Inmate full name

  • Correctional facility name and location

  • Inmate identification number

  • Biographical or profile information provided by the submitter

• Confirmation that you have authorization to submit information on behalf of the inmate

B. Information We Do Not Collect

We do not collect:

• Criminal history details

• Sensitive personal characteristics (such as race, religion, sexual orientation, or political affiliation)

• Employment or education history

• Medical or health information

• Direct communications between inmates and third parties

2. How We Use Your Information

We use the information collected to:

• Review and approve directory listing requests

• Create and manage inmate directory profiles

• Process payments

• Communicate with you regarding your submission or listing status

• Maintain records for legal and administrative purposes

We do not sell, rent, or trade personal information.

3. Payments and Third-Party Services

Payments are processed through third-party platforms (such as Dubsado and its integrated payment processors). We do not have access to or store your credit or debit card information.

Third-party services are governed by their own privacy policies, and we encourage you to review them.

4. Directory Listings and Public Information

Approved inmate profiles are published publicly on our directory website. Information displayed publicly is limited to what you submit and approve for publication.

By submitting information, you acknowledge and agree that approved content will be publicly accessible.

5. Data Storage and Security

We take reasonable administrative and technical measures to protect your personal information. Access to stored data is limited to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Maintain active directory listings

• Comply with legal obligations

• Resolve disputes

You may request removal of a listing at any time.

7. Your Rights and Choices

You have the right to:

• Request access to the information we have about you

• Request corrections to inaccurate information

• Request deletion of a directory listing or personal information (subject to legal requirements)

Requests can be submitted by contacting us using the information below.

8. Children's Privacy

InsideOut Connections does not knowingly collect information from individuals under the age of 18. If you believe a minor's information has been submitted, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: [Insert Support Email]

By using our services, you acknowledge that you have read and understood this Privacy Policy.